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Motorola Increases Its Two-Way Radios, Parts And Accessories Channel Accessibility for Hong Kong Customers
Called the "Motorola Genuine Outlet", Shop Leverages Brand Strength to Guarantee the Highest Level of Reliability and Customer Satisfaction
HONG KONG - November 5, 2004 -
Motorola, Inc. (NYSE:MOT) today announced that Motorola's Commercial, Government and Industrial Solutions Sector (CGISS) is launching its first outlet in Hong Kong, called the Motorola Genuine Outlet (MGO), besides other authorized dealers, to provide one more channel for customers to purchase Two-Way Radios, Parts and Accessories. The MGO is developed to ensure customers to get access to genuine Motorola products and accessories with all the related warranties and after-sales services, to guarantee the highest level of reliability and customer satisfaction.
Located at 204 Apliu Street, Sham Shui Po, Hong Kong, the MGO, named Gold Chinese Telecom is part of Motorola's strategic initiative to improve channel accessibility for customers through this co-operation and, combat poor quality counterfeit and incompatible accessories which may affect the performance of the radios and compromise customers' operational readiness. Users of Motorola two-way radios can now buy genuine Motorola batteries, parts and accessories from this MGO which has been authorized by Motorola to distribute only genuine Motorola radios and accessories.
"Motorola is committed to work with local partners to offer leading technologies and quality products and services to our customers in Hong Kong. At Motorola, protecting our customer interests and ensuring a high level of customer satisfaction remains our top priority. Delivering genuine, quality products remain the cornerstone of maintaining integrity in business," said Michael Wang, Director of Sales, Indirect Business, China, Commercial, Government & Industrial Solutions Sector of Motorola.
"With the launch of MGO in Hong Kong, end users are assured of the quality and reliability that have made Motorola a brand that users of two-way radios can depend on. Leveraging our experience in radio communications technology and brand strength, we are confident that the MGO initiative will assist our partners in accelerating their growth and success in the professional communications market in Hong Kong," Wang added.
Backed by the extensive support of local channel partners, Motorola's two-way radio solutions have been widely deployed in transportation, finance, telecommunications and manufacturing industry. The development and launch of the MGO program in Hong Kong is based on extensive experience and direct feedback from the channel partners providing the most comprehensive genuine product purchase channel for Hong Kong customers.
About Motorola
Motorola, Inc. (NYSE: MOT) is a global leader in wireless, broadband and automotive communications technologies that help make life smarter, safer, simpler, synchronized and fun. Sales in 2003 were US$27.1 billion. Motorola creates innovative technological solutions that benefit people at home, at work and on the move. The company also is a progressive corporate citizen dedicated to operating ethically, protecting the environment and supporting the communities in which it does business. For more information: www.motorola.com.
About Motorola's Commercial, Government and Industrial Solutions Sector
Motorola's Commercial, Government and Industrial Solutions Sector (CGISS) is a leading provider of integrated radio communications and information solutions, with more than 65 years of experience in meeting the mission-critical requirements of public safety, government and enterprise customers worldwide. In 2003, CGISS received the inaugural Interpol Outstanding Contribution Award for its services to the international law enforcement community. The sector offers an extensive portfolio of solutions to meet growing public safety and security needs, including: interoperable two-way radio communications solutions; command and control solutions; identification and tracking solutions; information management of criminal justice and civil needs; and physical security and monitoring solutions.
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